Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 69 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 54 reviews)); "The work life balance is great!" ((in 27 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 22 reviews)); "Good benefits, the on" ((in 22 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 12 reviews)); "They never manage to become profitable because of poor management but still pretend to be a great business." ((in 11 reviews)); "Training is challenging because nothing is written down." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 4 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

70% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (402 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews

5.0

Apr 23, 2026

Great Opportunity to Grow & Build!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Billtrust has a really strong culture I am excited to be part of! Leadership consistently walks the talk on values, and that tone carries throughout the organization. There has been change occurring that is setting up the organization for some incredible momentum. I'm really excited about the current leadership and direction of the team. There is so much opportunity right now!

Cons

There has been a lot of change recently. That can feel overwhelming at times. But, if you can embrace ambiguity and trust the process, you'll likely find the change more energizing than exhausting like I have.

3.0

Apr 22, 2026

Good benefits but low pay and limited growth opportunities

Senior service operations engineer

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and time off Really pushing to be on the forefront of new AI backed technology

Cons

Poor total compensation - you will likely be underpaid here and it is very hard to get your salary up Dry promotions Jumping in on AI solutions without a clear or ethical plan at the expense of people's jobs. Not a lot of upwards mobility The culture and values have sadly faded away from what they once were

5.0

Apr 20, 2026

Supportive team with growth opportunities!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Supportive, Collaborative team -Leadership is approachable and forward thinking -Strong sense of shared goals -Fast paced environment / so many opportunities to learn and grow. -Lots of talented people -Strong company-wide investment in AI

Cons

-Processes are still being refined as the company grows but heading in the right direction. -Fast-paced environment may not be ideal for everyone

Viewing 19 - 21 of 402 Reviews

Jobs at Billtrust

Director, People Operations & Global Compliance

Manager, Customer Support

Account Manager (Corporate)

Billtrust

Billtrust reviews

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Great Opportunity to Grow & Build!

Good benefits but low pay and limited growth opportunities

Supportive team with growth opportunities!

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