Billtrust reviews

Parent company consistently looking for opportunities to cut expenses, causing layoffs whenever financial goals are missed

The entire C-suite turned over in the last year, along with most of the sales team. Watched entire product teams get fired, including employees who had spent 20+ years building the product from the ground up—gone overnight. Since the private equity takeover, the company has gutted much of its core talent. Experienced employees were pushed out or laid off, and what remains is a constant cycle of uncertainty. Layoffs happen every few months, and most people are actively looking for a way out. They replaced experienced people with cheap offshore labor that had no clue what they were doing. Not surprisingly, things started falling apart. In many cases, those same hires ironically they kept around for way to long and eventually let go because they couldn’t do the job. That’s the direction the company chose, and it shows. What used to be a strong, well-run company has quickly becoming a shell of what it was. The result is a noticeable decline in quality, direction, and stability. This is where things stood when I left. I would not recommend it to anyone who values job security, growth, or working alongside capable, experienced people. The company is heading in the wrong direction, and it’s hard to see how it recovers from decisions like these. Honestly, it’s hard to understand how they managed to derail something that was once on such a solid path.