Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 69 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 54 reviews)); "The work life balance is great!" ((in 27 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 22 reviews)); "Good benefits, the on" ((in 22 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 12 reviews)); "They never manage to become profitable because of poor management but still pretend to be a great business." ((in 11 reviews)); "Training is challenging because nothing is written down." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 4 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

70% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews

4.0

Mar 26, 2026

Work-life balance, but C-level decisions raise concerns

Associate software developer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, open PTO

Cons

C-level management will delete positions for inflated company health reports

5.0

Mar 13, 2026

Rocketship

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lot's of smart and talented people. The new CEO has vision that was lacking previously. Very strong business outlook.

Cons

Not a lot really. New ELT will stabilize the company and the go forward. Glad I am here.

1.0

Mar 13, 2026

Avoid at all costs, unless you like babysitting AI

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In theory, reasonable benefits: good insurance, annual bonus, open PTO. In practice, all of these things have gone downhill since PE takeover.

Cons

I have been with this company for multiple years, since we were private. In that time we have gone public and been purchased by private equity, and been through numerous changes in leadership. I'm currently on my third CEO and about to be on my fifth department head in my time at this company. Every change in leadership has caused this company to go downhill further. Multiple rounds of layoffs. Most new employees are no longer bonus eligible, PTO requests get scrutinized even though it's meant to be open PTO. Work is being outsourced to Asia. The new leadership is convinced that AI is what will fix this company, and anyone who disagrees with becoming a professional AI babysitter is going to be thrown overboard.

Viewing 25 - 27 of 402 Reviews

Jobs at Billtrust

Director, People Operations & Global Compliance

Account Manager (Corporate)

Account Manager (Enterprise)

Billtrust

Billtrust reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Work-life balance, but C-level decisions raise concerns

Rocketship

Avoid at all costs, unless you like babysitting AI

Jobs at Billtrust

Billtrust reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Billtrust

Billtrust reviews FAQs