Senior Sales People Run Away From Billtrust
Pros
Good training program, good sales collateral
Cons
Too many to list. The sales organization is a disaster at Billtrust. I had 5 managers in 2 years, and everyone on my team quit. The President and Chief Sales Officer give a few reps. all the best customers and accounts, and give nothing to new reps. 5 reps. do 100+% of their number, and everyone else starves, literally. This is by design. They have been doing this for years. When you are not passed a lead for over 6 months, but the senior reps. are getting dozens a month, you will figure out what is going on. Also, Billtrust went through sales managers like sh*t through a goose, regardless of the team. In my first week, the President said to me directly "we have no real competition, and we have no achilles heal". Then you find out the product is not an enterprise system, it's not global, and thee of the five modules lag way behind the competition, and a global platform has been in the works for 10 years. "Just sell around it", I was told. I am so glad I got out of there when I did. Other than learning about A/R automation during the pandemic, it was a colossal waste of professional time. Don't be lied to in the interview process about how great Billtrust is. It is a lie.
