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      Billtrust

      Engaged Employer

      Billtrust reviews

      3.5

      60% would recommend to a friend

      (402 total reviews)
      avatar

      Grant Halloran

      68% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      402 reviews
      4.0
      Jun 11, 2022

      Good Place to Work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fully remote-first company. Live/work virtually anywhere you want. - Unlimited PTO (soft-capped at 2 weeks per quarter), good 401k match, and decent soft benefits. No company’s benefits are excellent anymore, but ours are decent. -Management on the technical side is strong and willing to modernize some of the older software/infrastructure inherited through acquisitions. - Stress level is decent most of the time. - Company is making strides to go international and has recently acquired several European businesses. - Diversity and inclusion are not just buzzwords, they are embraced by senior leadership through sponsorship of employee resource groups and through hiring. - Pay on the technical side seems fairly competitive.

      Cons

      - High turnover as a result of the Great Resignation, so you will end up picking up the slack for teammates who have departed with no additional increase in pay. - Stock price has cratered this year and leadership seems to want to continue the status quo and hope the market changes its mind about our valuation. Not the most encouraging or aggressive strategy. - Despite strides to improve DE&I, senior leadership is largely cisgender men.

      2.0
      May 31, 2022

      Lots of Turnover

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote, can work from anywhere

      Cons

      Tons of talent in the past year have left to pursue other opportunities. Our last CMO lasted 6 months…. Something is in the air and it’s not being addressed.

      5.0
      May 26, 2022

      More Fun than B2B Payments Have Any Right to Be

      Senior manager, strategic programs
      Recommend
      CEO approval
      Business Outlook

      Pros

      Billtrust cares about their employees and about their customers. At the end of the day that's what matters most. How do they show they care about their employees? They higher the best. They offer open PTO. They try to keep healthcare costs low. They offer a mentor program and an Employee Resource Group program. They do weekly virtual trivia. They offer pathways for growth. And your coworkers are willing to answer your questions, show you what they do, and help you when they can. How do they show they care about their customers? It's embedded in the strategic imperatives. It's at the core of how they approach problems. It's about how everything from pricing to features is centered around finding wins for the customers which are then wins for the company. Also - the company values. If you haven't yet gone to the website and looked at the values please do. It's not just words on a website it's legit. And if the values resonate with you then you will fit right in.

      Cons

      Take a look at the size of the company and make sure this is for you. If you thrive at a very process driven organization of hundreds of thousands you might want to wait and check back in here in five years. If you like 3 person start ups this also might not be for you. (Though it depends on the department what the energy is like.) If you want to join a quickly growing company which is big enough to have resources for employees and room to grow and learn but small enough that every day is an adventure then this is for you. Also - I hesitate to say anything about offices / work from home since the world changes daily. But as of the writing of this review I work from home and have the option to do that indefinitely but also have the option to work from the headquarters which is close to where I live. For me, it's great to have those choices.

      Viewing 235 - 237 of 402 Reviews
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      ReviewsBilltrust reviews

      Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.