Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 66 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 56 reviews)); "Good benefits, the on" ((in 24 reviews)); "The work life balance is great!" ((in 23 reviews)); "Unlimited PTO (If your able to actually use it)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 14 reviews)); "Training is challenging because nothing is written down." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "New management dreaming big with no real plan." ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

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Billtrust

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

402 reviews

5.0

Oct 5, 2021

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company overall, fun environment and challenging work

Cons

None that I can think of

2.0

Sep 29, 2021

Billtrust Beware

Project manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO (if you have a manager that lets you take it) Stock options

Cons

-Frequently changing goals -High turnover (most people only stay a few years at best and most people who started with the company are gone) -High use of offshore on dev teams so you have culture conflict and working hours that aren’t aligned -VERY top heavy at the executive level -Unclear priorities -Values that aren’t practiced -Pay that isn’t competitive with the market 1CEO recently said in short during an all hands meeting “if people leave, even if you have been here for awhile, we don’t care/need you so leave) -Employees are overworked with no reward -Decided to go to crappy insurance when people needed it most during pandemic -Send out random “care packages” with little toys instead of giving raises -whenever members of teams leave they don’t replace but instead pile on work to the people who are still there -if you believe in AGILE, beware and don’t come here. They claim to practice it but the COO doesn’t allow it. We are a waterfall company.

4.0

Sep 17, 2021

Be Motivated and ready to work hard

Accounting

Recommend

CEO approval

Business Outlook

Pros

The people, open PTO, work/life balance, never bored, communication, company events, working from home, learning each day. Management. Team work

Cons

Benefits keep going up, hard to take a breather, doing work that is not in the job description and not being paid adequately. Over worked.

Viewing 259 - 261 of 402 Reviews

Jobs at Billtrust

Manager, Customer Support

Director, People Operations & Global Compliance

Account Manager (Enterprise)