Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 66 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 56 reviews)); "Good benefits, the on" ((in 24 reviews)); "The work life balance is great!" ((in 23 reviews)); "Unlimited PTO (If your able to actually use it)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 14 reviews)); "Training is challenging because nothing is written down." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "New management dreaming big with no real plan." ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by demographic groups

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Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews

5.0

Sep 15, 2021

Great place to work

Executive

Recommend

CEO approval

Business Outlook

Pros

Exciting and dynamic culture that makes job interesting.

Cons

Culture of accountability can be demanding.

2.0

Sep 11, 2021

One person can ruin it all

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Accepting of WFH since the pandemic started The Unlimited PTO isn't just a gimmick There is great collaboration across departments There is pretty good work life balance Billtrust is very accepting of diversity There is pretty reasonable career advancement

Cons

It all comes down to the CIO that has been micromanaging and quickly destroying the once great culture of Billtrust. As many would know, culture is derived from the top and it certainly shows. If you are interested in tech positions, be leery. Managers and engineers have been belittled and berated in large meetings multiple times. The CIO has replaced or added many positions with his own from the top to the bottom. Many great employees have either left the company or have become toxic in their positions. While there are still some pockets of great culture in the tech side, I believe that will only last for so long. I want to recommend Billtrust to you, but with the new CIO and the now degraded culture, I just cant...

4.0

Sep 3, 2021

Good company that is turning the wrong way

Applications support engineer

Recommend

CEO approval

Business Outlook

Pros

They show good values and unlimited PTO with 401K match Good company to start your career with.

Cons

Salary does not reflect employee contribution/talent. Hiring offshore teams instead of local employees. Lower level employees reflect Billtrust culture better than higher up management.

Viewing 262 - 264 of 402 Reviews

Jobs at Billtrust

Manager, Customer Support

Account Manager (Enterprise)

Director, People Operations & Global Compliance

Billtrust

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