Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 68 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 56 reviews)); "The work life balance is great!" ((in 26 reviews)); "Good benefits, the on" ((in 23 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 19 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 15 reviews)); "Some internal politics, some bad managers, but you will find that in every company." ((in 11 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Training is challenging because nothing is written down." ((in 6 reviews)); "Could do better with bonus" ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (402 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews

4.0

Apr 25, 2020

Ciso is the worst employee at the company

Information security engineer

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, great people, terrible new management in security

Cons

It teams move slower than molasses. Worst project leader in the company is on security.

2.0

Apr 6, 2020

Inconsistent holding to values and to quick to react to change

Developer

Recommend

CEO approval

Business Outlook

Pros

People and direction. So much potential, but only time will tell if leadership to capitalize on it.

Cons

For such a small company it is very political. Especially in the QA dept.

Billtrust Response

5y

Thank you for your feedback. Our values are important to us so much so that we send out quarterly employee experience surveys to gauge our employees happiness with the company. This allows us to receive and act on the feedback given on what is going well and what we can improve on. A common theme is that we stick behind our values and that we have a great culture. If you have additional feedback on how we can make sure our values are being practiced please email gdfeedback@billtrust.com. -Joseph Eng, CIO

5.0

Jan 15, 2020

N/A

Customer service

Recommend

CEO approval

Business Outlook

Pros

The people are very friendly, everyone on my team is supportive and helpful, and they have nice perks throughout the year. The pay is not bad. There are opportunities for growth.

Cons

I can't think of any honestly.

Billtrust Response

5y

Thank you for taking the time to provide us with your feedback. We hope you continue to have a positive experience working at Billtrust! If you have any further feedback to share please reach out to us at gdfeedback@billtrust.com. - Michael Wolset, Director, Talent

Viewing 295 - 297 of 402 Reviews

Jobs at Billtrust

Account Manager (Corporate)

Director, People Operations & Global Compliance

Billtrust

Billtrust reviews

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Ciso is the worst employee at the company

Inconsistent holding to values and to quick to react to change

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