Does Biltmore Estate pay their employees well?

According to anonymously submitted Glassdoor reviews, Biltmore Estate employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Biltmore Estate. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Biltmore Estate?

77% of Biltmore Estate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Biltmore Estate 3.4 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Biltmore Estate?

Retail Sales Associate (12) , Server (12) , Manager (7) , Customer Service Representative (6) , Supervisor (6) , Winery Associate (6) , Cook (5) , Host (5) , Intern (5) , Server/Waiter (5) , Wine Server (5) , Crew Leader (4) , Security Officer (4) , Wine Associate (4) , Administrative Assistant (3)

What are the pros of working at Biltmore Estate according to real employee reviews?

"family owned and run which is a plus and minus... great benefits" ((in 32 reviews)); "Great people to work with" ((in 25 reviews)); "Great coworkers and a supported environment." ((in 24 reviews)); "I absolutely love the history of the Vanderbilt family and it's such a beautiful place to work and drive through every day." ((in 24 reviews)); "Employees are nice." ((in 10 reviews))

What are the cons of working at Biltmore Estate according to real employee reviews?

"I don't enjoy working nights and the low pay makes it impossible to live in Asheville." ((in 36 reviews)); "Management is awful and wasteful" ((in 23 reviews)); "Managers are always struggling to keep up with needs and demands, makes everyone beneath them feel like they are in a constant crisis." ((in 10 reviews)); "Upper Management is cut throat and they seem out one up each which trickles down to the staff." ((in 10 reviews)); "Long hours and sometimes hectic" ((in 10 reviews))

What are employees saying about Biltmore Estate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Biltmore Estate layoffs and their outlook for job security at Biltmore Estate in 2026.

What are the top reviewed Biltmore Estate locations?

Asheville , Biltmore Forest , Barrington , Charlottesville , Arden , Weaverville , Charlotte , Boulder , Cape Coral , Lookout Mountain , Lords Valley , Holland , Coral Gables , Belleair , West Asheville , Biltmore

Biltmore Estate reviews

3.9

77% would recommend to a friend

(343 total reviews)

Bill Cecil Jr.

85% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (343 reviews)

Ratings by demographic groups

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Biltmore Estate has an employee rating of 3.9 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biltmore Estate employee rating is in line with the average (within 1 standard deviation) for employers within the Travel & Tourism industry (3.6 stars).

Reviews by job title

343 reviews

5.0

Oct 7, 2014

Great company to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of training opportunities and communication to employees. Strong company culture. Great people to work with across the company. Many different career options available. Great work-life balance. Always something new going on.

Cons

Pay and benefits are average for the Asheville area but the various perks are great!

2.0

Aug 24, 2014

If only the family knew....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family genuine and hard working. Pay and benefits decent. Training very good. Good at giving accolades for success and hard work.

Cons

There are protected people who have seen too much and can say and do anything they want without consequence. Many a great employee had to give up and leave.

5.0

Mar 31, 2014

They Genuinely Care About Employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great B.E.S.T training. Mr. Cecil (the owner) tries to come and meet every training class and welcome new employees. Fantastic management and exceptional co-workers. Everyone is professional, no matter what position. The thing I enjoyed the most was being allowed and encouraged to go above and beyond for customers. My supervisors at the Carriage House Gift Shops always set a great example about how to treat others.

Cons

There isn't much room to grow. You could potentially jump up to a Supervisor after a few years, but this place is so competitive to work at that everyone else around you (even working the cash register) has a college degree and 25 years professional experience. We work there because we love the environment and co-workers. I dreamed of making it to the corporate side, but it just never happened. Also the starting pay is $9.00 usually.

Viewing 325 - 327 of 343 Reviews

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