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      Biltmore Estate

      Engaged Employer

      Biltmore Estate reviews

      3.9

      77% would recommend to a friend

      (343 total reviews)

      Bill Cecil Jr.

      85% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      Biltmore Estate has an employee rating of 3.9 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biltmore Estate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      343 reviews
      3.0
      Mar 7, 2014

      Love the company, hate the department (Call Center)

      Reservation sales host
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a beautiful place and employees have access to the Estate. The family who owns the company is wonderful.

      Cons

      Some guests are extremely high maintenance and during busy seasons this can sometimes be stressful. The pay stinks. You will not be allowed to have 2 days off in a row- a crazy policy that doesn't allow for much work-life balance! There is not a lot of consistency between supervisors, and you can get a different answer to the same policy question based upon who you ask/their mood. Employees are encouraged to share their opinion, but then get in trouble. Don't think this is a foot in the door. I never saw anyone promoted to work in another area of the company, and there's very little room for growth with this department.

      1.0
      Nov 23, 2013

      Management not supportive of safety culture

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly great co-workers. Wonderful environment to work in...an indoor and outdoor museum.

      Cons

      Terrible support for changing and improving safe work practices. Manager didn't want to have any sort of conflict even if workers were doing dangerous things. Some of the things that were done could/will lead to injury or death to worker or co-workers. When these practices were pointed out to manager the solution was to smooth things over. There were NO consequences for the unsafe practices. Trying to get support to make changes didn't exist.

      Viewing 328 - 330 of 343 Reviews
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      ReviewsBiltmore Estate reviews

      Glassdoor has 387 Biltmore Estate reviews submitted anonymously by Biltmore Estate employees. Read employee reviews and ratings on Glassdoor to decide if Biltmore Estate is right for you.