Does Biltmore Estate pay their employees well?

According to anonymously submitted Glassdoor reviews, Biltmore Estate employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Biltmore Estate. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Biltmore Estate?

77% of Biltmore Estate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Biltmore Estate 3.4 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Biltmore Estate?

Retail Sales Associate (12) , Server (12) , Manager (7) , Customer Service Representative (6) , Supervisor (6) , Winery Associate (6) , Cook (5) , Host (5) , Intern (5) , Server/Waiter (5) , Wine Server (5) , Crew Leader (4) , Security Officer (4) , Wine Associate (4) , Administrative Assistant (3)

What are the pros of working at Biltmore Estate according to real employee reviews?

"family owned and run which is a plus and minus... great benefits" ((in 32 reviews)); "Great people to work with" ((in 25 reviews)); "Great coworkers and a supported environment." ((in 24 reviews)); "I absolutely love the history of the Vanderbilt family and it's such a beautiful place to work and drive through every day." ((in 24 reviews)); "Employees are nice." ((in 10 reviews))

What are the cons of working at Biltmore Estate according to real employee reviews?

"I don't enjoy working nights and the low pay makes it impossible to live in Asheville." ((in 36 reviews)); "Management is awful and wasteful" ((in 23 reviews)); "Managers are always struggling to keep up with needs and demands, makes everyone beneath them feel like they are in a constant crisis." ((in 10 reviews)); "Upper Management is cut throat and they seem out one up each which trickles down to the staff." ((in 10 reviews)); "Long hours and sometimes hectic" ((in 10 reviews))

What are employees saying about Biltmore Estate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Biltmore Estate layoffs and their outlook for job security at Biltmore Estate in 2026.

What are the top reviewed Biltmore Estate locations?

Asheville , Biltmore Forest , Barrington , Charlottesville , Arden , Weaverville , Charlotte , Boulder , Cape Coral , Lookout Mountain , Lords Valley , Holland , Coral Gables , Belleair , West Asheville , Biltmore

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Biltmore Estate

Biltmore Estate reviews

3.9

77% would recommend to a friend

(343 total reviews)

Bill Cecil Jr.

85% approve of CEO

70% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.7

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

3.4

Work/Life balance

Biltmore Estate has an employee rating of 3.9 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biltmore Estate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

4.0

May 28, 2016

Amazing Company

Pastry cook ii

Recommend

CEO approval

Business Outlook

Pros

Working for the Biltmore has been a truly enjoyable experience. The managers where I work are all qualified and very helpful. The atmosphere is fun while still maintaining the working relationship between manager and employee. The employees fit together and help each other whenever needed.

Cons

Sometimes it does show that we are a large company and the bottom line matters. Decisions are made high up on the ladder that affects the other employees slightly negatively.

4.0

May 21, 2016

Historic Interpreter / Tour Guide

Tutor

Recommend

CEO approval

Business Outlook

Pros

Great location. Work in a "castle" surrounded by priceless works of art and furniture. Company has excellent benefits and an on site health clinic. Company is very supportive. Coworkers are like family.

Cons

Must work holidays. Front line positions do not allow time off to visit family during Christmas and thanksgiving. Salaries make it difficult to live on your own.

5.0

Aug 5, 2015

Call Center Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Professional coworkers and supervisors. Free entrance to the estate and huge discount. Once the schedule was set, there were little to no changes so it was easy to plan around my work schedule.

Cons

It was difficult to take time off for an emergency situation. To take time off, you had to switch shifts with another call center employee without increasing either employee's hours. In other words, you couldn't give your hours away to someone willing to work in your place.

Viewing 37 - 39 of 343 Reviews

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