Biltmore Estate reviews

No negative issues to report

Too many levels of leadership which leads to change taking a long time to happen and upper management being significantly disconnected from what employees need and handle on a daily basis. The way the individual departments are designed to protect their own P&Ls, leads to a significant divide and lack of support between departments. Even in guest recovery situations, it is difficult to get help from other departments as the answer is often “we are going to need a code to charge that to, we can’t be responsible for covering that cost”. Pay. As a whole, the company pays fairly low. An employee working for a luxury property, providing a level of Vanderbilt hospitality, should not be making the same as a line level worker at Chick-fil-a. Over the last few years the company has become very corporate. The feeling of working for a family owned company who once truly cared about their employees has been lost.