Does Biltmore Estate pay their employees well?

According to anonymously submitted Glassdoor reviews, Biltmore Estate employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Biltmore Estate. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Biltmore Estate?

77% of Biltmore Estate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Biltmore Estate 3.4 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Biltmore Estate?

Retail Sales Associate (12) , Server (12) , Manager (7) , Customer Service Representative (6) , Supervisor (6) , Winery Associate (6) , Cook (5) , Host (5) , Intern (5) , Server/Waiter (5) , Wine Server (5) , Crew Leader (4) , Security Officer (4) , Wine Associate (4) , Administrative Assistant (3)

What are the pros of working at Biltmore Estate according to real employee reviews?

"family owned and run which is a plus and minus... great benefits" ((in 35 reviews)); "Great people to work with" ((in 27 reviews)); "I absolutely love the history of the Vanderbilt family and it's such a beautiful place to work and drive through every day." ((in 21 reviews)); "Great coworkers and a supported environment." ((in 20 reviews)); "Employees are nice." ((in 11 reviews))

What are the cons of working at Biltmore Estate according to real employee reviews?

"I don't enjoy working nights and the low pay makes it impossible to live in Asheville." ((in 35 reviews)); "Management is awful and wasteful" ((in 22 reviews)); "Managers are always struggling to keep up with needs and demands, makes everyone beneath them feel like they are in a constant crisis." ((in 11 reviews)); "Upper Management is cut throat and they seem out one up each which trickles down to the staff." ((in 10 reviews)); "Long hours and sometimes hectic" ((in 9 reviews))

What are employees saying about Biltmore Estate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Biltmore Estate layoffs and their outlook for job security at Biltmore Estate in 2026.

What are the top reviewed Biltmore Estate locations?

Asheville , Biltmore Forest , Barrington , Charlottesville , Arden , Weaverville , Charlotte , Boulder , Cape Coral , Lookout Mountain , Lords Valley , Holland , Coral Gables , Belleair , West Asheville , Biltmore

Biltmore Estate reviews

3.9

77% would recommend to a friend

(343 total reviews)

Bill Cecil Jr.

85% approve of CEO

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Biltmore Estate has an employee rating of 3.9 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biltmore Estate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

343 reviews

2.0

Jun 26, 2017

Call Center Agent II

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Call center agents have the highest paying job on the estate, and the co-workers are incredible.

Cons

Senior management makes it almost intolerable to work there, and they have absolutely no consideration for their employees.

5.0

Jun 6, 2017

One company, many opportunities to grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great CEO, the company cares about employees. Good benefits & Perks, many positions opportunity if you're not happy in one department and/or want to grow. Developing yourself professionally and personally is strongly encouraged and facilitated. Amazing co-workers. Solid company culture. Promotes from within. Overall the company and the employees care about each other, guests and the community.

Cons

Entry level positions are not living wages for the area. Hours can be irregular and scheduled on a short notice on the guest facing side.

1.0

May 17, 2017

Retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The gardens and grounds are beautiful.

Cons

The reviews rating Biltmore higher than a one star must be fake, or they are from retired folks who work there for something to do. Hard workers are rewarded with more work, but no more pay or recognition. There is zero advancement opportunity unless you're friendly with management or go to the same church. Management does not set the example of excellence.

Viewing 274 - 276 of 343 Reviews

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Biltmore Estate reviews

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Reviews by job title

Call Center Agent II

One company, many opportunities to grow

Retail

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