Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,245 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (42) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 120 reviews)); "Great people to work with" ((in 68 reviews)); "So happy I joined a great org and team!" ((in 59 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 46 reviews)); "Great benefits and 401K" ((in 43 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 36 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 12 reviews)); "No job security in the not tech roles" ((in 9 reviews)); "2. Too much favoritism, because company went on to grow with some early employees that are now part of top level management." ((in 3 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,226 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Sep 11, 2018

Fantastic opportunity with a fast-growing company!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Very easy-going atmosphere Great sense of team work Actually selling/supporting a product that works! Customers enjoy our product, so interactions are usually very positive Lots of office perks

Cons

It's fast-paced and hectic, all of which are typical of a company that's struggling to keep up with how successful they are and how fast they are growing. You need to be flexible and proactive, and if you already are this might actually end up being a pro.

5.0

Sep 10, 2018

Best Culture in SaaS

Customer success

Recommend

CEO approval

Business Outlook

Pros

*Great Culture *Smart people all around *Competitive compensation package *Nice office spaces (Dallas FTW) Serious team environment. Everyone cheers for each other. Pride is not easily seen at Birdeye. The sum of the employee benefits equates to an employee who wants to give their all to the company because of the investment the company places in the employee.

Cons

Honestly, most is good. The only con is that they cater lunch once a week as opposed to 3-4, but let's be honest, catered lunches mean bigger waistline.

5.0

Sep 10, 2018

Great Company to work for overall.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of little perks in office that keeps the environment fun. The culture here within the Dallas office is great. I really enjoy coming into work every day. Exciting company to be a part of because of the ever-changing environment. Those of us from the Tech-world can appreciate this refreshing new feel the company has since we are still so new.

Cons

Due to the nature of being a startup sometimes things can seem a little overwhelming if you aren't used to that. Additionally, changes sometimes take some time to happen. The company is receptive to change which can be a good or bad thing depending on if you can handle an ever-changing role.

Viewing 1096 - 1098 of 1,226 Reviews

Jobs at Birdeye

Business Development Representative - Hybrid 3x/Week DFW

Customer Success Manager, Enterprise

Customer Success Manager, Commercial

Birdeye

Birdeye reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fantastic opportunity with a fast-growing company!

Best Culture in SaaS

Great Company to work for overall.

Jobs at Birdeye

Birdeye reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Birdeye reviews FAQs

Jobs at Birdeye