Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,245 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (42) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 120 reviews)); "Great people to work with" ((in 68 reviews)); "So happy I joined a great org and team!" ((in 59 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 46 reviews)); "Great benefits and 401K" ((in 43 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 36 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 12 reviews)); "No job security in the not tech roles" ((in 9 reviews)); "2. Too much favoritism, because company went on to grow with some early employees that are now part of top level management." ((in 3 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Sep 10, 2018

Join the nest

Account executive

Recommend

CEO approval

Business Outlook

Pros

One word, culture. If you're looking for a place where you can call family this is it. Everyone here is super generous and real. Sarah, the sales director, is fun and super encouraging. I worked at a place before where the leader is just a figurehead, but Sarah is a true leader. She knows what she's talking about, she'll listen to what you have to say, and willing to make a change when it needed to be. Even though we're in a sale environment, it's super competitive, but everyone willing to help each other out and cheers for each other.

Cons

They'll ramp you up really fast on quota, but you have a lot of support from the directors, managers, and sales floor to help you get where you needed to be.

5.0

Sep 9, 2018

Lots of Opportunities

Customer support

Recommend

CEO approval

Business Outlook

Pros

Company is growing so there are a lot of opportunities for growth here. They treat their employees really well and care about the employee experience. The Dallas office is very nice and has a lot of amenities. The company provides a lot of benefits and perks. Makes coming to work fun. There is a lot of work and expectations but there is a lot of fun too.

Cons

Need bigger office space. Lots of people in Dallas office. I assume it's in the plans as we grow. But on the pro side this office is so nice. Just a bit packed as we grow.

5.0

Sep 7, 2018

The Nest!

Mm/ent sdr

Recommend

CEO approval

Business Outlook

Pros

Overall a great organization with awesome values. Management really cares and wants you to succeed. Also helps selling a product you can fully stand behind! - Endless amounts of opportunity (of course you have to work for it) - Excited and energized to do your best each day - Rewarded for the results produced - You'll be able to take full control over your work with little to no micromanagement - Great benefits

Cons

The one main downside is how fast we are growing and having to deal with those growing pains. Yes, things change over night, so you have to be able to and comfortable adapting.

Viewing 1099 - 1101 of 1,226 Reviews

Jobs at Birdeye

Enterprise Business Development Representative

Customer Success Manager, Enterprise

Customer Success Manager, Commercial

Birdeye

Birdeye reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Join the nest

Lots of Opportunities

The Nest!

Jobs at Birdeye

Birdeye reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Birdeye reviews FAQs

Jobs at Birdeye