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      Birdeye

      Engaged Employer

      Birdeye reviews

      3.9

      72% would recommend to a friend

      (1,226 total reviews)
      avatar

      Naveen Gupta

      79% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      5.0
      Nov 29, 2017

      Great Place to Work!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and great people. You are given the freedom to do your job and do it well, without any micromanagement from superiors. The product is always being innovated and things are always changing for the better! Office environment is super laid back and fun.

      Cons

      With the lack of engineers in the US, bugs and issues can take longer to fix. Each office should have designated engineering teams to shorten turn around time.

      5.0
      Nov 29, 2017

      I love coming to work

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've never had a day where I don't enjoy coming to work. The product is great and I'm proud to sell it. We get to help small businesses grow their online reputation. The culture in the office is great. We have a great team of people. Great leaders who help us succeed and win everyday. Great benefits! Weekly lunches and an amazing office space in Dallas with so many amenties at the building as well--free gym and Foodsby food delivery a huge plus!!

      Cons

      I wish I could think of some. Be prepared to work hard and have fun doing it!

      1.0
      Nov 28, 2017

      Leadership Woes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      At a time, Birdeye had one of the most talented sales teams around. That's changed pretty drastically with top talent leaving the organization at a rapid pace.

      Cons

      Inept leadership at every turn. Zero clear direction toward a common goal. Process change on a weekly basis. Internal feedback is completely negated (especially by sales leadership).

      avatar
      Birdeye Response
      8y
      Thank you for providing feedback. We are going through growing pains, which sometimes happens when you are growing at 100%+ per year. The executive team has taken a lot of great feedback from the employees through our employee happiness initiatives and have improved the benefits, the process, the communication in the last several months. We'll continue to apply the learnings to build a better BirdEye. We wish your experience at BirdEye would have been more positive and apologize that it wasn't. We wish you all the best. Dave DeMink VP Sales
      Viewing 1162 - 1164 of 1,226 Reviews
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      ReviewsBirdeye reviews

      Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.