Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

- The AI team is genuinely helpful, collaborative, and skilled, their support is invaluable in solving challenges.

Cons

- For data scientists, performance is often judged through political lenses rather than merit, with agendas sometimes undermining genuine contributions. - Data scientists are often given unrealistic deadlines, leading to personal time and weekends being sacrificed, And even after that you will face criticism for partially delivered work, regardless of effort or turnaround time. - When it comes to sharing credit, data scientists are often excluded from communications, but when blame arises, responsibility is shifted to the AI team. - Expected to handle 3–4 projects simultaneously with constant pings from multiple teams, the AI team is heavily overworked, OFTEN continuing to work even during SICK LEAVE. - Every team here wants to jump into AI due to the current boom, but with absolutely zero knowledge or understanding. They'll throw around buzzwords while expecting you to deliver miracles. - QA doesn't know the process how AI models works, they will create tickets for single cases. They expect AI project to be 100% accurate. - The other development team and its leaders have been around for a long time and have known each other since before COVID. The AI team and its leaders are newer and work mostly from home. Favoritism is at its peak, with credit mostly going to the development team, while the AI team is largely ignored, this is 100% true, and you can confirm it with any current or former AI team member on LinkedIn. - Many data scientists starts looking for new jobs within 1–2 months of joining. Join the AI team only if you don't have any other offer. Note: The above points are only for AI Team, In the development team, about 70% of time, employees enjoy a good work-life balance.

4.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

-- work life flexibility -- fully remote culture -- product is amazing to sell

Cons

-- leaders change constantly, we have had 6 CSO in my 2 years at company -- quotas as a joke, on average 10 people hit quota monthly across the entire sales org -- getting a raise is a joke so dont expect any cost of living or any increases, even over performers dont get sr titles

Viewing 121 - 123 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.