Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The AI team is genuinely helpful and great - honestly, without them, this place would be a complete toxic place Exposure to different projects Some talented and helpful colleagues

Cons

Intra-team politics is at its peak - if you are working as a data scientist here, be prepared for your work to be undermined by hidden agendas rather than evaluated on merit. AI bandwagon jumping with zero expertise - Every team here wants to jump into AI due to the current boom, but with absolutely zero knowledge or understanding. They'll throw around buzzwords while expecting you to deliver miracles. You're just a resource, not a person - If you are at a lower level in the organization, you would be treated just as a resource to get things done. No recognition, no growth opportunities, just endless execution. Promotion system is completely broken - Directors and lead PMs easily get promoted in 1.5 years by taking credit for other teams' work, especially pre-COVID employees who have just settled here comfortably. Credit theft is normalized - The culture here is: do 1 thing, take credit for 10 others' work, then multiply that stolen credit by 20. Your hard work will be someone else's promotion story. Limited innovation opportunities due to favoritism and internal conflicts Unclear communication from leadership with priorities shifting based on office politics

Viewing 118 - 120 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.