Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people Good purpose Pay is good

Cons

Typical on-call stuff Lots to learn if you are new or if you are not motivated enough

avatar
Blackbaud Response
2y
Thanks for your review! Talented people at every level, inspired to do good in our world, find themselves at home here - on supportive teams with managers who care, where they are empowered to take on new projects. We're so glad you have had a positive experience as you don't just make our work better, you make us better as a company. We appreciate you taking the time to tell us about your experience working at Blackbaud!
5.0
Jul 24, 2023

Great place

Recommend
CEO approval
Business Outlook

Pros

I love my job and the flexibility it offers. Everyone is very understanding and amazing to work with.

Cons

Sometimes I feel like they want to force you into the mix and it’s uncomfortable for an introvert.

avatar
Blackbaud Response
2y
Thanks for your review! Talented people at every level, inspired to do good in our world, find themselves at home here - on supportive teams with managers who care, where they are empowered to take on new projects. We're so glad you have had a positive experience as you don't just make our work better, you make us better as a company. We appreciate you taking the time to tell us about your experience working at Blackbaud! If you have additional feedback to share, please email us at blackbaudrecruiting@blackbaud.com.
1.0
Jul 21, 2023

Run away. ASAP.

Recommend
CEO approval
Business Outlook

Pros

If you're friends with the executive board, you'll have the benefit of not being laid off to appeal to shareholders. Otherwise, your clock starts ticking on day 1.

Cons

1. Middle management is absolute trash. They do not know how to run a presales organization, and pretend to care about employees. I'm looking at you, Sales Enablement team, Corporate Impact, ESG, etc.. 2. The executive board makes horrible decisions, and then makes up for it with mass layoffs. Cherry on top? The executive board likes to dump millions in shares right as layoffs are happening. They bought EVERFI for 800M, and EVERFI posted revenues of 300k in Q4. Absolute failure to do financial due dilligence. Executive board also has zero long term vision. They need results ASAP so they can dump their shares. If something doesn't work, they will run as fast as possible to hit the "Layoff" button. 3. All that social good and diversity PR work they do? All fake. You can count the people of color, or women, above middle management on 1 hand. Its a boys club in Charleston. 4. Mike G is horrifically incompetent. He gets voted as "Charleston's top CEO" and then lays off 18% of the company 2 weeks later. 5. Horrible benefits. The deductibles were so high for the level of care provided. Funny for a company that focuses on "doing social good". 401k fully vests after 2 years; the match isn't even that good. Don't worry though. If the politics haven't forced you to find a new job, Blackbaud will find a way to lay you off so you'll never see a dollar of this money. 6. This company doesn't invest in employee development, evidenced by a meager $3000/year tuition reimbursement. 7. If you do work at this company, make sure you practice salary transparency with your coworkers. If you are making more than everyone else, you'll be the first to be laid off when they run their algorithm to layoff by highest salary. Update your resume and leave before they lay you off. 8. Severance package - 1 months worth of salary. Pathetic.

Viewing 307 - 309 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.