Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an exciting opportunity for a career in supporting clients with their fundraising initiatives. we get to enjoy the flexibility of a remote-first setup and collaborate with a team of exceptional individuals, each possessing unique and vibrant personalities while fostering a strong sense of camaraderie despite living across the country. We have a generous amount of paid time off and a remarkable corporate philanthropy culture that promotes positive social impact.

Cons

Despite the shift to a remote-first approach and closing most of its offices, Blackbaud disappointingly refuses to reimburse employees for the extra costs they've had to bear. On top of that, they stubbornly refuse to provide cost-of-living increases, even though inflation is soaring at a forty-year high. This year, most of us only got a measly 2% raise; Meanwhile, the top executives are raking in huge amounts of cash that we see through SEC disclosure statements. They keep telling us we're valued and supported, but it's clear from management's actions that they only care about their shareholders. Our salaries are way below what others in the industry are making, even though our Chief Human Resources Officer claims otherwise in our meetings. They make it so hard to get promoted, and we're constantly worried about layoffs. We've already had three rounds of layoffs in the past year, and it's taking a toll on the teams. People are scared they'll get laid off or their teams will be outsourced to third parties, and it feels like everyone is dropping like flies. The benefits package is expensive, and there is a long vesting period. Blackbaud's actions make us think they're either preparing for a recession or getting ready to be acquired by another company.

3.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible working environment--hybrid was very nice. Benefits are good for the Charleston area but not at a national/global scale.

Cons

The products are antequated and rather than look at market share, product development, etc. for stagnation they automatically blame the sales force. They've moved to micro-management tools to track productivity. If you don't hit you're goal management automatically looks at you as the problem vs. any sort of outside factors.

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Blackbaud Response
2y
Hello! Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!
2.0
Jun 29, 2023

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

Flexible remote work environment and friendly employees.

Cons

Management has no clue what actually is going on. Employees are not valued or treated with respect.

avatar
Blackbaud Response
2y
Thank you for taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with every day and we're glad to hear you feel the same! We also understand that there is always room for improvement. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!
Viewing 313 - 315 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.