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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,720 total reviews)
      avatar

      Michael Gianoni

      58% approve of CEO

      44% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      May 12, 2015

      Blackbaud high on friendliness, low on pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people. generous time off. Nice facility. Good training. Overall a great starter job. Company is very profitable.

      Cons

      Dated software but a new one is coming soon. average - below average pay at all levels of employment. A lot of stress and responsibility for the low pay and almost non existent pay raise after 1 yr. Share some of the profits!

      3.0
      Nov 12, 2014

      The people are great; structure, training, sales approach have a long way to go.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good, solid, well-intentioned people. They hire well. Great place to start your career when you're just out of school. The more senior folks are friendly and eager to share - there is a good sense of camaraderie. The staff genuinely care about the great work our customers do.

      Cons

      Sales compensation is below market. They don't seem to value experience as many senior sales members have left in the last year. Territories and quotas can be changed with no warning and limited explanation so it's very difficult to cultivate and develop relationships with customers. There is a new desire for a "consultative" relationship but the sales infrastructure, strategies, and messaging are overwhelmingly transaction focused. They are working on sales training, career paths, transforming into a "true Saas" company, but they have a long, long way to go.

      Viewing 334 - 336 of 1,720 Reviews
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      ReviewsBlackbaud reviews

      Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.