Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Good benefits and resume builder" ((in 132 reviews)); "Flexible and great culture." ((in 115 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 81 reviews)); "Great teams and people to work with" ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 87 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 70 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Salary is low for the job" ((in 42 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 19, 2023

Great company

Consulting manager/principal

Recommend

CEO approval

Business Outlook

Pros

Remote first, able to move within the company, family friendly, amazing benefits

Cons

Pay is low and hard to get raises over cost of living

Blackbaud Response

3y

Thank you for taking the time to share your experience with Blackbaud! We were very excited about officially becoming a remote-first company and love hearing that our employees are excited about it too. One of our best assets is our commitment to the communities we serve in, and that dedication first starts with our people. Thanks again for sharing your experience!

1.0

Apr 19, 2023

They're an IT-product company, not a product-product company

Product manager

Recommend

CEO approval

Business Outlook

Pros

The hype is that Blackbaud is a collaborative, social good product company.

Cons

Blackbaud innovates around IT, not product. They focus more on driving efficiency in the system than on innovating to meet customer needs. What's ironic is that Blackbaud itself doesn't operate efficiently due to an incredibly process- and meeting-heavy culture.

Blackbaud Response

3y

We appreciate you taking the time to share your experience working at Blackbaud. We have worked hard to create a company where people are valued and feel empowered to succeed and grow. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for your feedback!

4.0

Apr 18, 2023

Great step in a career

Principal software engineer

Recommend

CEO approval

Business Outlook

Pros

Low stress Fair pay Great learning

Cons

Not a lot of drive Prob not doing well

Blackbaud Response

3y

Thank you for sharing your experience! We have worked hard to create a company where people are valued and feel empowered to succeed and grow

Viewing 340 - 342 of 1,719 Reviews

Jobs at Blackbaud

Cyber Threat Intelligence Analyst

Senior Manager, Threat Detection and Response

Principal Product Manager, Data and AI Products

Senior Manager, Go-to-Market FP&A

Blackbaud

Blackbaud reviews

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Reviews by job title

Great company

They're an IT-product company, not a product-product company

Great step in a career

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