Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

They had events and swag that reallly catered to the employees.

Cons

Upper management wasnt what I hoped it would be. When Covid layoffs happened everything was handled extremely poorly.

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Blackbaud Response
3y
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. From volunteer time that allows you to support the causes you care about, to benefits that support you at each stage of your life journey, we work hard to support your personal and professional wellbeing. We understand that there is always room for improvement, so if you are open to sharing additional feedback we would love to hear from you! Please reach out to blackbaudrecruiting@blackbaud.com, so we can continue to make Blackbaud a great place to work. Thanks again for your review!
2.0
Apr 11, 2023

Lame

Recommend
CEO approval
Business Outlook

Pros

Some flexibility. Decent benefits. Some diversity.

Cons

Bad leadership. Bad management. Lack of transparency. Layoffs 3x within 6 months. Leadership refuses to share headcount or percentage of workforce affected by layoffs. Minimal salary increases year over year or none whatsoever. No recourse. Leadership refuses to release salary ranges for our roles but we’re told that the entire workforce is within range. Micro-management. Smoke and mirrors. Bureaucracy. We might be diverse but we aren’t inclusive.

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Blackbaud Response
3y
Hello! Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our employees to see how we can ensure Blackbaud is a great place to work. If you'd be open to sharing more on this feedback, we would love to hear from you. Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!
4.0
Apr 8, 2023

Very positive company with great leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great onboarding and continual training. Positive work environment with management that cares about you as a person and your personal growth. Great PTO plan and opportunities to advance. Top of the line equipment.

Cons

Lower pay than the industry standard.

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Blackbaud Response
3y
Thanks for your review! Talented people at every level, inspired to do good in our world, find themselves at home here - on supportive teams with managers who care, where they are empowered to take on new projects. We're so glad you have had a positive experience as you don't just make our work better, you make us better as a company. We appreciate you taking the time to tell us about your experience working at Blackbaud!
Viewing 346 - 348 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.