Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,805 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Benefits are good and pto grows with you" ((in 125 reviews)); "Flexible and great culture." ((in 113 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 83 reviews)); "Coworkers are great and make it worth the stress." ((in 44 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 89 reviews)); "Change management is poor at best." ((in 76 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Salary is low for the job" ((in 39 reviews)); "Managers don't have your back and will stab you in the back on the ENT team." ((in 39 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)

Michael Gianoni

60% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jun 20, 2023

Entry Level Sales

Account executive

Recommend

CEO approval

Business Outlook

Pros

Balanced work life, remote, reputable company Good products (industry leader)

Cons

Poor training, leadership, culture - disorganized Success is heavily dependent on territory Base salary is low compared to average entry level sales roles

Blackbaud Response

3y

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. We've worked hard to create a supportive environment, where our growth means your growth and new opportunities for the company mean new possibilities for you. We understand that we could always improve and would love to hear additional feedback if you are opening to sharing! Please email blackbaudrecruiting@blackbaud.com. We would love to hear from you, so that we can continue to make Blackbaud a great place to work. Thank you for your feedback!

1.0

Apr 19, 2023

They're an IT-product company, not a product-product company

Product manager

Recommend

CEO approval

Business Outlook

Pros

The hype is that Blackbaud is a collaborative, social good product company.

Cons

Blackbaud innovates around IT, not product. They focus more on driving efficiency in the system than on innovating to meet customer needs. What's ironic is that Blackbaud itself doesn't operate efficiently due to an incredibly process- and meeting-heavy culture.

Blackbaud Response

3y

We appreciate you taking the time to share your experience working at Blackbaud. We have worked hard to create a company where people are valued and feel empowered to succeed and grow. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for your feedback!

3.0

Feb 27, 2023

Blackbaud

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great teams and people to work with

Cons

Too many work force reductions in the last year.

Viewing 355 - 357 of 1,720 Reviews

Jobs at Blackbaud

Principal Product Manager, Data and AI Products

Strategic Pricing Analyst, AI Products

Sales Support and Development Associate

SVP & General Manager, YourCause from Blackbaud

United States

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Principal Growth Marketer

Blackbaud

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Entry Level Sales

They're an IT-product company, not a product-product company

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