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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,722 total reviews)
      avatar

      Michael Gianoni

      60% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,722 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Dec 27, 2022

      Great People; Company Poorly Run

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work with great, smart people who truly enjoy what the do. - Rewarding to do work that actually has a positive impact on the world. - Laid back, remote environment and great work/life balance

      Cons

      - Consistently given unclear messaging from the executive team on direction and status of the company. - Pay is much lower than market value of similar roles at other companies, despite contradictory statements from executives. - Many aspects of the company make employees feel undervalued and expendable.

      3.0
      Dec 20, 2022

      Fine

      Senior program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, give back to society

      Cons

      Change takes literal years to materialize for the things that matter. Meanwhile, things that dont matter change six times a quarter.

      3.0
      Sep 22, 2022

      Would Not Recommend

      Customer support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Remote - Rather easy and simple tasks

      Cons

      - Strict schedule - Multiple unnecessary meetings - Some unfriendly coworkers who have been there for years - A lot of micromanagement - A lot of the products are outdated - You'll be encouraged to up sell to clients and a lot of them are already complaining about the prices - Support is split into way too many tiers with different levels of access to databases which prevents some support analysts from actually being able to help without sending it to a higher level analyst

      Viewing 436 - 438 of 1,722 Reviews
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      Glassdoor has 1,807 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.