Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,799 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

54% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (30) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 196 reviews)); "Benefits are good and pto grows with you" ((in 131 reviews)); "Flexible and great culture." ((in 115 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 84 reviews)); "Coworkers are great and make it worth the stress." ((in 44 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 83 reviews)); "Change management is poor at best." ((in 75 reviews)); "Annual restructuring and layoffs." ((in 67 reviews)); "Senior leadership get in the way of actual work." ((in 58 reviews)); "Low salaries for LATAM workers" ((in 39 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

54% would recommend to a friend

(1,714 total reviews)

Michael Gianoni

57% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,714 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Nov 16, 2025

A Growing and Good Experience

System engineer staff

Recommend

CEO approval

Business Outlook

Pros

Opportunities for skill development Positive and inclusive work culture Work-Life Balance Great and experience Team

Cons

Too early to identify any

Blackbaud Response

6mo

Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here! Welcome to Blackbaud!

5.0

Nov 16, 2025

Great Place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Supportive work environment - Opportunities for learning and growth - Good work-life balance - Inclusive culture

Cons

Its been 3 months , nothing so far

Blackbaud Response

6mo

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!

2.0

Nov 9, 2025

Negative Outlook

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent enough WFH policy, though less out of altruism and more of a necessity

Cons

Low pay, low career mobility, outdated and underperforming technologies. Refusal to change or listen to internal stakeholders. Lip service is given to employee engagement or career advancement, but no tools or means to improve these have been given. In fact, we've been mandated to come up with our own career development plans as if they've thrown their hands up and said, "you figure it out."

Blackbaud Response

6mo

Thank you for sharing your experience! We have worked hard to create a company where people are valued and feel empowered to succeed and grow. If you would like share any additional feedback, please email us at employeeexperience@blackbaud.com Thanks again!

Viewing 49 - 51 of 1,714 Reviews

Jobs at Blackbaud

Strategic Pricing Analyst, AI Products

Director, Implement To Renew

Manager, Software Engineering - AI and Data Platform

Principal Growth Marketer

Principal Product Manager, Data and AI Products

Blackbaud

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