Blackbaud reviews

3.2

54% would recommend to a friend

(1,714 total reviews)
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Michael Gianoni

57% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Nov 5, 2025

Nope

Recommend
CEO approval
Business Outlook

Pros

Close to the beach. Soccer stadium in parking lot. It doesn’t snow a lot.

Cons

I found the company’s investment in acquisitions and additional buildings in parallel with big layoffs a bit upsetting. While I understand it is a for profit entity, having a pub and soccer field in the parking lot, then building plans for another building on Daniel Island occurring at the same time as we were buying out competitors and laying off staff jarring. Charleston is a nice place, but it sure is difficult to find another tech job in the same area.

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Blackbaud Response
7mo
Thank you for sharing your feedback during your time at Blackbaud. We appreciate you taking the time to provide your perspective, as it helps us understand where we can improve. We’re committed to creating a positive and supportive workplace, and your input is valuable in guiding those efforts.
1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Sales team members are always willing to help.

Cons

There are too many unnecessary changes happening just for the sake of change, especially across our tools and sales enablement processes. It’s only muddying the waters and adding more chaos on top of day-to-day work. Honestly, it’s becoming way too much — I feel buried in admin tasks instead of focusing on what actually drives results. I’m at the point where I’m starting to look elsewhere. Base pay and OTE are well below industry standards.

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Blackbaud Response
7mo
Thank you for sharing your experience and for being part of the team for over a year. We’re thrilled to hear that you find the sales team members supportive and collaborative—that’s something we take pride in and strive to foster across the organization. Teamwork and willingness to help are core to our culture, and it’s great to know that this has been a highlight for you. We appreciate your honesty about the challenges you are facing. While change is often aimed at improving tools and enablement, we understand the importance of balance. Thank you again for your insights and for recognizing the strength of our team. We’re committed to listening and improving, and your perspective plays an important role in that.
3.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Travel and networking opportunities are great.

Cons

Many projects happening simultaneously for staff.

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Blackbaud Response
8mo
Thank you for taking the time to share your feedback. We're glad to hear you’ve found value in the travel and networking opportunities—these are important aspects of our commitment to professional growth and collaboration. We also appreciate your note about the number of concurrent projects. We recognize that balancing multiple initiatives can be challenging. Your insights help us improve, and we’re grateful for your perspective.
Viewing 52 - 54 of 1,714 Reviews

Glassdoor has 1,799 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.