Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,806 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at Blackbaud to a friend and 41% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

54% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Benefits are good and pto grows with you" ((in 125 reviews)); "Flexible and great culture." ((in 116 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 82 reviews)); "Coworkers are great and make it worth the stress." ((in 44 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 89 reviews)); "Change management is poor at best." ((in 78 reviews)); "Annual restructuring and layoffs." ((in 70 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Salary is low for the job" ((in 41 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

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Blackbaud

Blackbaud reviews

3.2

54% would recommend to a friend

(1,721 total reviews)

Michael Gianoni

59% approve of CEO

41% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 29, 2022

Poor Leadership

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great offices, some good products, strong name recognition in the marketplace

Cons

Bad leadership, genuinely do not care about employees

2.0

May 26, 2022

Meh

Sales

Recommend

CEO approval

Business Outlook

Pros

Well known name in the industry

Cons

Pre pandemic were not good for remote workers

Blackbaud Response

Hello! Thanks for your review. Last year, we implemented a workforce strategy to provide flexibility and choice to our employees. We no longer require employees to be tied to a specific geography as we are a remote-first company! We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work, so if you'd like to provide additional feedback please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

3.0

May 23, 2022

Started out great but ended up feeling like just a number

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

Great support provided during training - when I was trained at least. Facilities were awesome - perks included gym access and a great office lounge.

Cons

No flexibility when it came to leave. Mandated working from home meant little support from management.

Blackbaud Response

Hello! Thanks for sharing your experience working at Blackbaud. If you are open to sharing additional feedback and would like to talk more about your review, please email blackbaudrecruiting@blackbaud.com. We would love to hear from you, so that we can continue to make Blackbaud a better place to work. Thank you for your feedback!

Viewing 523 - 525 of 1,721 Reviews

Jobs at Blackbaud

Business Development Representative

United States

View job

Cyber Threat Intelligence Analyst

Customer Success Manager, Corporate Impact