Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,806 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at Blackbaud to a friend and 41% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

54% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Benefits are good and pto grows with you" ((in 125 reviews)); "Flexible and great culture." ((in 116 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 82 reviews)); "Coworkers are great and make it worth the stress." ((in 44 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 89 reviews)); "Change management is poor at best." ((in 78 reviews)); "Annual restructuring and layoffs." ((in 70 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Salary is low for the job" ((in 41 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

54% would recommend to a friend

(1,721 total reviews)

Michael Gianoni

59% approve of CEO

41% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 20, 2022

Great starting job and great culture at the company

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

The biggest pro about being a BDR at Blackbaud is that the community of people who work here are amazing. I have met so many of my closest friends and could not be happier. The remote/office option is also a big plus and there are plenty of good benefits when working at Blackbaud. This is a difficult job and the standards are high, but if you show up motivated to work every day quota is very attainable and there is a lot of room for growth.

Cons

The biggest con as a BDR is that it is easy to feel like you are burning out and that your daily activity can feel unrewarding. However, with that being said, almost everybody who puts in an honest effort is successful and will have the opportunity to graduate from this position.

Blackbaud Response

4y

Thank you for taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday and we're glad to hear you feel the same! We also understand that working in a remote environment can present challenges when it comes to team camaraderie. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

3.0

May 19, 2022

Good culture, ancient technology and methods

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

Many employee programs and good engagement. Messaging from management is consistent and inclusive.

Cons

Technology and processes lag far behind the industry. Complexity of the operating environment and management methods make improvement a real challenge.

Blackbaud Response

4y

Hello! Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

5.0

May 17, 2022

great place to work

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

love the people and it is a very supportive and friendly work environment

Cons

some of the products you support are complex and having issues periodically

Viewing 529 - 531 of 1,721 Reviews

Jobs at Blackbaud

Business Development Representative

United States

View job

Strategic Pricing Analyst, AI Products

Customer Success Manager, Corporate Impact

Principal Growth Marketer

Blackbaud

Blackbaud reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great starting job and great culture at the company

Good culture, ancient technology and methods

great place to work

Jobs at Blackbaud

Blackbaud reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Blackbaud

Blackbaud reviews FAQs