Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 9, 2023

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, coworkers generally care.

Cons

Technically antiquated, lacking in vision, and almost no investment in employee development. Most importantly, the portrayed culture of positivity is a wrapper on an otherwise soulless organization. You can do so much better.

1.0
May 19, 2020

Awful place

Recommend
CEO approval
Business Outlook

Pros

Honestly I cant think of any

Cons

-Low pay -Awful Managment -Overworked -They care about their Bottem line. Note: I had to make this when I went on Glassdoor and saw good reviews. I was shocked to see that! In support there were over 100 representatives in my area, The last three months I worked there, over 10 employees left sure to the environment. I’ve never found they care about the employees, others than to work them like dogs. Don’t believe the recent good reviews. People were asked to post them by upper management to boost reviews. I know this from talking to people that still work here. Look at some of the job titles. If your CFO, who makes millions in compensation is posting on Glassdoor, that is a red flag.

1.0
Sep 28, 2019

Current Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had some really great colleagues and my clients were second to none. This used to be a good place.

Cons

Sexism, toxic sales culture, lack of growth opportunities outside of Charleston with an arbitrary promotions policy. Compensation changes regularly throughout the year depending on what the sales team is selling so management will suddenly change rules to avoid paying out commission. Slow investment in technology and the sales team gets blamed for not delivering in a more and more competitive market place where the technology isn’t keeping up with competitors.

Viewing 100 - 102 of 1,717 Reviews

Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.