Blackbaud reviews

3.2

55% would recommend to a friend

(1,721 total reviews)
avatar

Michael Gianoni

60% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Feb 16, 2016
Recommend
CEO approval
Business Outlook

Pros

-Great exposure to software industry and resume builder. -Products are solid with new subscription model -Most clients are easily accessible, fun to work with, and passionate about their cause. -Creating a formal sales training program was a great idea and very helpful. It's about time. -The focus on a formalized sales process with SFDC and SPI has been better than any other organization where I have worked.

Cons

-Low pay and mediocre benefits for the industry. I would still happily be there if the pay wasn't so low. $150k at plan is well off the mark in software. Most target comps I have seen elsewhere (including mine currently) are $220-260k -A lot of success is based on the territory you get -Manager quality can be hit and miss since there is no management training program. Most are promoted reps which doesn't always make for the best managers -Company can be a bit cheap when it comes to entertainment, expenses, etc -Biggest con is the company positions itself as "doing great things by serving non profits" as an excuse to underpay and be cheap -Finance/Contract Admin runs the company, not sales -While they promote "Selling with a Noble Purpose" for serving a greater good, don't let that fool you. Miss your number for two quarters and you're fired, just like any other sales organization.

4.0
Feb 11, 2016

Not bad of a company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Give standard benefits such as 401K, health/dental/vision insurance, paid and sick leaves, and flexible working schedule.

Cons

No stock options; salary is not competitive enough.

4.0
Jan 22, 2016

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great people, great mission, transparent culture. They've handled a lot of major company changes and acquisitions the last few years gracefully and seem to truly value employee feedback and criticism and work to make tangible changes and improvements.

Cons

Career progression can be slow, health insurance is getting really expensive, lots of org changes and leadership changes.

Viewing 1351 - 1353 of 1,721 Reviews

Glassdoor has 1,806 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.