Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)
avatar

Michael Gianoni

60% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 5, 2015

Customer Support Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hour lunch breaks, weekends off, casual dress code, beautiful office, low call volume compared to most call centers, get to help non profit orgs, customers you speak to are usually pleasant and not angry or mean, staff is nice, all the HR people are nice and truly care about your concerns

Cons

Training will not prepare you for the job. Training helps a lot, but it will take a lot of tears, frustration and patience until the job gets easy. Not a lot of support once you are out of training. You need to be comfortable with working alone and figuring out things on your own to survive in this position.

4.0
Oct 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people who are motivated to help each other. Not a competitive environment.

Cons

Like any big corporation, there are a lot of layers to get things approved/completed.

4.0
Sep 30, 2015

Great place to work and do good things for the world

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management support. Constructive reviews. Working with non-profit clients. Remote options. Smart support and subject matter exports. Great vacation allotment.

Cons

Challenging to get started. You really have to figure things out using online resources, but there are plenty of places to references, so if you are used to having your hand held, get over it.

Viewing 1390 - 1392 of 1,720 Reviews

Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.