Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 16, 2015

Blackbaud Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good pay, friendly environment

Cons

location, hours of operation, under staffing

3.0
Aug 14, 2015

Squeezing Every Drop Out

Recommend
CEO approval
Business Outlook

Pros

Co-workers & the customer's passion Lots of things are broken, great if you are a fixer If you have a good idea, you can run with it

Cons

Low pay Utilization-based bonuses are negatively impacted by operational impediments Really old technology Staying at Blackbaud leaves your skill set in the past Customers are trapped w/Blackbaud, so they start off angry on projects Customers are paying a lot for really outdated solutions, so they start off angry on projects The Convio merger caused a huge mess, with lots of great people leaving or giving up. No competition has made the company stagnant & only the people w/stock benefit, employees & customers & Org supporters are losing out. It's shameful

1.0
Aug 12, 2015

Appreciate your people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance can be good. Days off are nice. There are some really nice and sincere people that work there, and if those are your top priorities in your career, this is a great place to work.

Cons

Career progression is minimal, and you have to play "games" to fit in with management. Pay is way lower than others in the area. Management operates on egos instead of logic and they are allowed to insult their direct reports. Many tenured employees are only there for the pros listed, knowing it's nearly impossible to be fired. Anyone wanting to make more of themselves are gone or looking. Products are a mess that no one in the company fully understands, but they keep adding more.

Viewing 1411 - 1413 of 1,720 Reviews

Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.