Pros
The people there are nice enough and the pay is decent. They seem to be excited about the future of the company and the mission of the company is pretty cool.
Cons
From the first day of training, the other trainees were so inept it wasn't funny. They must have worked to get the least computer savvy people for a tech support position. The overall mindset was negative, and I was consistently reminded of how much the late shift sucks and how excited the other coworkers were to have someone to take the crappy shift. Almost everything we used during the training was broken, and the day went at a sluggish pace. Opportunities for advancement are few and far between, and the policies for advancement within the company are very rigid and arbitrary. HR didn't seem to care about my complaints and would have rather fired me than try to work with me or listen to me.