Blackbaud suffer from the big fish/little pond syndrome in the not for profit sector. Which impacts them on a number of levels:
1. Spectacularly uncompetitive salary with no / below inflation pay rises.
All employees can earn money and are encouraged to generate 'business leads' with existing customers. While this can be a useful/essential source of additional income, it leaves a bad taste. How can customers trust the advice they are given when ultimately the employee is just trying to milk them for all they've got?
2. Few opportunities for career development.
If you want to coast in your career then this is the place for you. You can quite happily sit at this organisation for 10 years spinning your wheels.
Management are largely making it up as they go along, no real strategy or direction. Furthermore they have no real incentive for developing talent.
3. Charleston is the centre of their world
Which should tell you everything you need to know about that.
4. Outdated technology
Seriously though! The flagship product, The Raisers Edge, was outdated 10 years ago. It's a miracle it's not obsolete, Enterprise CRM isn't much better and doesn't justify the cost. The only reason it's a viable proposition is because other tech vendors aren't serious about competing in this sector.
