Blackbaud reviews

3.2

54% would recommend to a friend

(1,714 total reviews)
avatar

Michael Gianoni

57% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teammates and customers. Contributing to nonprofits with mostly great missions. Mostly good direct managers.

Cons

Senior leadership too beholden to the stock market and short term thinking. This has led to nearly annual layoff cycles, significant offshoring of jobs, and a deteriorating relationship with customers.

avatar
Blackbaud Response
1mo
Thank you for sharing your experience and for the many years you spent contributing to Blackbaud. We’re glad to hear that you valued your teammates, customers, and the opportunity to support nonprofits and missions that make a meaningful difference, as well as the positive relationships you had with many direct managers. We understand that perspectives can differ, particularly around leadership decisions and long-term direction, and we respect that this was your personal experience. As a company focused on social impact, we strive to balance the needs of our customers, employees, and the broader mission we serve, even though that balance may not always feel the same to everyone.
4.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great teammates and collaberation - Place where u can learn AI realted skills, thers lot of encouragement - Work-life balance is remarkable - Encouraging Indoor games is fun to go..

Cons

- Could have their own canteen specific to employees

4.0
Apr 15, 2026

Energizing environment

Recommend
CEO approval
Business Outlook

Pros

AI has energized the company, and things are changing in a good way. The people here are wonderful to work with, and it feels like everyone is on the same team, in service of our customers.

Cons

Lay-offs can be unpredictable. Tenure and top performance is not often rewarded.

avatar
Blackbaud Response
1mo
Thank you for sharing your experience. We’re happy to hear that you enjoyed collaborating with teammates, felt encouraged to build AI-related skills, and found the work-life balance to be strong. Creating an environment where people can learn, connect, and enjoy their work alongside engaging activities is an important part of our culture. We also appreciate you sharing your perspective on on-site amenities and logistics. Experiences can vary by location and role, and feedback like this helps provide insight into how different aspects of the workplace are perceived.
Viewing 13 - 15 of 1,714 Reviews

Glassdoor has 1,799 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.