Blackbaud reviews

3.2

54% would recommend to a friend

(1,714 total reviews)
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Michael Gianoni

57% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Apr 15, 2026

Great colleagues but unclear leadership vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work with great people

Cons

Leadership lacks a vision strong enough to prevent competing and contradictory initiatives

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Blackbaud Response
1mo
Thank you for sharing your perspective. We’re glad to hear that you value the people you work with, as collaboration and strong team connections are an important part of the experience here. We understand that leadership direction and prioritization can feel different depending on role and timing, Feedback like this helps provide insight into how initiatives and goals are perceived across the organization. We appreciate you taking the time to leave a review and for the contributions you make as part of the team.
5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
1mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
4.0
Apr 7, 2026

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

Great mission. Love my organization.

Cons

Questionable decision making by c suite. Stock price effects bonus.

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Blackbaud Response
2mo
Thank you for taking the time to share your experience. We’re glad to hear that our mission resonates with you and that you feel a strong connection to your organization—this sense of purpose and commitment is something we value deeply. Thank you again for your many years of contribution and for recommending Blackbaud. We wish you continued success in your career with us.
Viewing 16 - 18 of 1,714 Reviews

Glassdoor has 1,799 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.