Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 198 reviews)); "Flexible and great culture." ((in 125 reviews)); "Benefits are good and pto grows with you" ((in 121 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 84 reviews)); "Coworkers are great and make it worth the stress." ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 88 reviews)); "Change management is poor at best." ((in 76 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Low salaries for LATAM workers" ((in 39 reviews)); "Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish" ((in 36 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,719 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Aug 22, 2014

An OK Company Mired by Terrible Management

Resource manager

Recommend

CEO approval

Business Outlook

Pros

Some very intelligent, friendly people work here. People in the Austin office in particular are wonderful. Benefits are okay - not great, but not bad either. Ability to get additional time off for volunteer work is a bonus.

Cons

Probably the worst management I have ever encountered, from senior executives right down the chain. A culture of blame first, ask questions later prevails. You know it's a bad sign when middle managers start fleeing the company in droves. A general sense of malaise and apathy permeates the company, and morale is horrible. I would advise anyone who is even considering working for this company to look elsewhere. If you are working for Blackbaud, know that it gets better when you leave.

2.0

Aug 20, 2014

Disappointing changes over the last few years

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Direct Managers tend to leave reports alone for the most part

Cons

Management heavy, compensation reductions across the board in 2013 disguised as bonus plan and commission plan restructuring. Now hiring college hires to handle work that is too difficult just to save more money. CRM product is flawed and went to market before it was ready.

5.0

Aug 14, 2014

Great place to contribute & grow professionally while making the world a better place.

Manager

Recommend

CEO approval

Business Outlook

Pros

At the end of the day, you're helping non-profits make the world a better place, every day. Endless professional growth opportunities and leadership recently implemented a simple career framework process that creates transparency around how employees are performing and what they need to do to grow into new roles, if that's what they want to do. Discussion about career goals between employees and managers is encouraged and built into the performance management process. Amazing training in Customer Support as well as completely revamped training for Pro Services and Sales new hires. Teamwork and innovation are recognized and rewarded. Total benefits package (salary, medical benefits, negotiated discounts at local businesses, onsite gym & showers, onsite cafe, option to earn additional vacation time for volunteering on your own time, tuition reimbursement, flexibility in hours as well as the option to work from home for many positions) is one of the best in Charleston. Beautiful place to work and some employees walk or run on Daniel Island during lunch or before or after work.

Cons

Still a bit "cube-farmy" in many parts of the building.

Viewing 1504 - 1506 of 1,719 Reviews

Jobs at Blackbaud

Cyber Threat Intelligence Analyst

Principal Product Manager, Data and AI Products

Strategic Pricing Analyst, AI Products

Senior Manager, Threat Detection and Response

Blackbaud

Blackbaud reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

An OK Company Mired by Terrible Management

Disappointing changes over the last few years

Great place to contribute & grow professionally while making the world a better place.

Jobs at Blackbaud

Blackbaud reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Blackbaud

Blackbaud reviews FAQs