Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Fair pay Access to many great organizations (clients)

Cons

Middle Management is worse than clueless...they are a liability Self promoting and classic mushroom management style BB lost the vision of the founders ... it is purely about $$$ and covering your @ss

1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Name brand in the non-profit space, and been around for over 40 years.

Cons

"Leadership and management issues contribute to a toxic work culture. Quotas were raised to unsustainable levels without adequate compensation for employees. Customer support is severely lacking, leading to long-term trust issues with clients. High turnover is a major concern—I had four managers in 2.5 years, and 9 out of 14 reps left last year alone. The base salary is low, and some territories offer limited opportunities. Additionally, inbound leads are scarce, and AEs are expected to meet a high volume of metrics."

1.0
Oct 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Their Google style office hides a multitude of insidious sins.

Cons

Blackbaud are an exploitative employer who take advantage of young workers by putting them on a sham “apprenticeship” program. This is so they can pay them under £5 an hour to be their customer services advisors. The “apprenticeship” teaching has absolutely nothing to do with the job and is purely in place so they can pay young folks less than half of what they deserve and what their older colleagues are paid!

Viewing 1522 - 1524 of 1,720 Reviews

Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.