Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 20, 2014

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Tons of PTO, very relaxed engineering culture, easy to coast if you want that. Some really cool guys in engineering. Lots of video games.

Cons

Very old tech stack, hard to stay current on modern software. The Charleston office doesn't care about the austin office. This is not Convio anymore. Lots of company Politics prevent the company from working well together.

1.0
Jul 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Some of the best people I've ever worked with. The type of people that made my time with BB tolerable.

Cons

Also some of the worst people I've ever worked with...coincidentally, these are the people that get promoted and end up in positions they are not qualified for. If you consider yourself a decently smart person and good employee, you can forget about ever getting promoted. 80 hour work weeks are not uncommon, especially when you factor in travel time, which can no longer be done on company time--you travel on your own time and you do your admin work on your own time. Re-orgs every few months. Frequent new managers, which makes it hard to get promoted when every 3 months you have a new boss. Profit always trumps the 'mission'. Don't listen to what they tell you. Blackbaud is not out to help its customers, it's out to be a billion dollar a year company within 5 years. Often times, Blackbaud doesn't put the right people in front of a client to actually help. I've seen some slaughtered work done by people who had no business doing the job they were doing. The bonus plan equates to something they promise to make the pathetic salaries more palatable. However, don't expect to ever see one. Bonuses are usually hit and miss but BB salaries are an outright scam. They rely on factors that you the employee have absolutely no control over. The Convio Acquisition has been a nightmare. The culture that used to exist and, that is referenced in a lot of these reviews, went right out the door the day Convio came on board. All the good, long term, knowledgeable people are leaving in droves.

2.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The people you work with will be some of the best people ever!

Cons

Trust me when I say, the company cares very little about the clients and their employees. I wish I could explain the level of low this company goes! RUN if you want to be treated with basic respect. RUN AWAY!

avatar
Blackbaud Response
2y
Thank you for sharing your experience! We have worked hard to create a company where people are valued and feel empowered to succeed and grow. If you would like share any additional feedback, please email us at blackbaudrecruiting@blackbaud.com. Thanks again!
Viewing 151 - 153 of 1,717 Reviews

Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.