Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Nov 11, 2010

Blackbaud Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Blackbaud serves the Nonprofit world with technology solutions that support customer missions. As someone who cares about philanthropy it is extremely rewarding to see our customers succeed and to feel that, in some small way, I contributed to that success.

Cons

Blackbaud has been in growth mode for many years and continues to grow at a rapid pace. This creates a fast-paced work environment where people are expected to work very long, hard hours, and a healthy work-life balance often takes a backseat to achieving corporate goals. Compensation levels seem to be below industry standards, although it does appear that new talent is coming in at more standard compensation levels.

3.0
Mar 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Working with non-profits is great Atmosphere is very good Overall people are happy and nice

Cons

Talent is squandered shamelessly Management has no standards for which to judge good or bad design or designers Incompetent staff sticks around forever

3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Exceptional Global Leadership: The global leadership team is one of the strongest reasons I enjoy working at Blackbaud. They are supportive, empathetic, approachable, and genuinely invested in employees’ growth and well‑being. They encourage us to speak our mind. Hybrid Work Policy: The hybrid working model is highly appreciated. It provides flexibility and helps employees maintain a healthy work–life balance. Healthy Work Culture (Globally): There is minimal to no micromanagement from global managers. Employees have the freedom to work independently, share ideas, and contribute meaningfully without unnecessary pressure.

Cons

Domestic People Management Concerns: Recently, the domestic people management team has created an environment that feels misaligned with Blackbaud’s global culture. Their approach lacks empathy, and many employees feel unheard and unsupported. New Leave Policy Issues: A new leave structure was introduced where leave balances are not provided upfront; instead, employees accrue leave month‑by‑month. This change feels restrictive and has been perceived by employees as discouraging the use of earned leaves. The reasoning provided — preventing employees from taking more leaves early in the year — feels unreasonable and dismissive of employees’ legitimate work‑life needs. Work‑from‑Home Restrictions: Although Blackbaud officially offers a hybrid arrangement, additional WFH requests are frequently denied, especially for employees outside Hyderabad. These rejections are often justified using “statutory” reasons, which do not seem to apply consistently across the organization. Global teams do not face these limitations, creating a sense of inequality and inconsistent employee experience.

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Blackbaud Response
5mo
Thank you for taking the time to share such a thoughtful review. We’re thrilled to hear that your experience with Blackbaud’s global leadership team has been so positive. It’s great to know that you feel supported, encouraged, and empowered to speak your mind—this is exactly the kind of environment we strive to create. Thank you again for highlighting what’s working well and for sharing where we can grow. Reviews like yours help us strengthen our culture and uphold the values that make Blackbaud a great place to work.
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Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.