Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Good benefits and resume builder" ((in 132 reviews)); "Flexible and great culture." ((in 115 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 81 reviews)); "Great teams and people to work with" ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 87 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 70 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Salary is low for the job" ((in 42 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,719 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Dec 24, 2025

Need to hire and retain people with talent

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Initial payment Technologies Pay pay

Cons

No recognition to hard workers Poor performance review Hike does not depend on performance or hard work People not working much getting paid more hike compared to people who work does not get hike what they are worth Suitable for developers below 5 years Not suitable for senior level employees

Blackbaud Response

6mo

Thank you for sharing your experience and feedback. We’re glad to hear you appreciated the technologies and initial onboarding process. We strive to ensure our hiring process is fair and inclusive, and we will continue to review our practices to uphold that standard. Thank you again for your candid input—it helps us identify areas where we can improve and create a better experience for all employees.

1.0

Aug 27, 2025

Nothing much

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

Frequent layoff, forcefully making resignation with employees, poor management, they dont care about your performance and they will not at all consider your work simple they will remove you. NO JOB SECURITY IN HYD.

Cons

Salary, food for ni8 shifts and cab facility was good

Blackbaud Response

9mo

Thank you for sharing your feedback. We understand that job security and fair treatment are important concerns. While we regret that this was your experience, we remain committed to fostering a respectful and performance-driven environment. We appreciate your contributions and wish you continued success.

5.0

May 10, 2025

High valued for employees at blackbaud

Production service engineer

Recommend

CEO approval

Business Outlook

Pros

Alot of potential growth in career and good work life balance. Supporting each other and zero percent of partiality in working culture.

Cons

As far no now cons running in my mind.

Blackbaud Response

1y

Thank you for your positive feedback! We're delighted you enjoy our company culture and enjoying a good work life balance. We appreciate your input and are committed to maintaining a supportive environment. Our employees' satisfaction is our priority, and we'll continue striving to exceed your expectations.

Viewing 1549 - 1551 of 1,719 Reviews

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Blackbaud

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Need to hire and retain people with talent

Nothing much

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