Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You dont have to be in office for full 9 hours. Just 4 hours a day is enough. Nothing as such NOW.

Cons

The list is really long...will write the burning ones... Some managers in PTG are running their own parallel universe. Company asks employees to come to office for 3 days. They ask their teammates to come to office on a specific day ONLY else apply Half day leave. Just because they have a FOMO and want things to be micromanaged. They have also enforced a time to be present in the office along with the days in a week. In case you get late or are not present on the designated day you will be penalised in any way. They often are heard saying they are very close to the higher management and can make decisions very quickly and in the way they want. Again very immature leadership! Most of the PTG managers who have joined at the very initial stages of this Hyderabad GCC are technically horrible and hence just micromanage. They built a very toxic culture in their parallel universe and looks like the management is really unaware. A lot of favouritism and unprofessional behavior is done by the Managers in PTG (early hired ones :)) and they just focus on keeping the team in control eather than technical delivery. They don't even understand the scale and gravity of the work being done by their Tech teams and hence never even appreciate good work. Rather they just appreciate their bootlickers in every possible way. Their only aim is to start the team's day early and for their sake leave the office in 4 -5 hours as they know once the team has started the day's work they would even burn the midnight oil if required. Anyways they have no technical understanding or that amount of involvement. For their brownie points Managers just claim their Team's work in front of Leadership behind closed doors. No benefit to real performing employees. Blackbaud had great values, greater flexibilities but these low level Managers have made a mess.

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Blackbaud Response
1mo
Thank you for sharing your detailed feedback. We appreciate you calling out the flexibility around office presence, and we understand that experiences with hybrid work expectations and management styles can feel very different across teams and time periods. Blackbaud is rooted in values of trust, flexibility, and purpose-driven work, with an emphasis on empowering employees and supporting meaningful impact through technology. Many employees experience this through collaborative teams, flexible ways of working, and a shared commitment to growth and learning, though we recognize that individual experiences can vary depending on leadership and local practices. We value hearing perspectives like yours, as they provide insight into how our culture is experienced on the ground. Thank you for taking the time to share your experience.
2.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

none that I can tell, the skills in this position do not work on others as the software they use is propetary

Cons

no option to escalate to higher levels of support unless you want to be an SME or a trainer

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Blackbaud Response
7mo
We appreciate you taking the time to share your experience working at Blackbaud. We have worked hard to create a company where people are valued and feel empowered to succeed and grow. We are committed to continually learning from our employees to see how we can ensure Blackbaud is a great place to work. Thank you for your feedback!
5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Competitive Salary 2. Everyone is helping each other. 3. Good Leve policy.

Cons

We all are enjoying working in Blackbaud at Hyderabad office.

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Blackbaud Response
9mo
Thank you for sharing your experience as a Principal Software Engineer at our Hyderabad office! We're thrilled to hear that you are enjoying your journey here. Your feedback highlights what makes Blackbaud special—collaboration, competitive benefits, and a supportive culture. We're especially proud of our Hyderabad team’s commitment to helping one another and fostering an environment where everyone can thrive. Thanks again for being a part of our mission and for helping shape the future of technology at Blackbaud!
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Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.