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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,719 total reviews)
      avatar

      Michael Gianoni

      58% approve of CEO

      44% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Sep 14, 2025

      Blackbaud is nice and employee friendly organization

      Software development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -- Good US management -- New GCC in India -- High packages -- Employee friendly HR policies -- Office is in premium location -- Hybrid work policy -- Good career growth

      Cons

      -- New company in Hyderabad so many are not aware

      avatar
      Blackbaud Response
      9mo
      Thank you for highlighting so many of the strengths of working at Blackbaud—from our supportive leadership and employee-first HR policies to our hybrid work model and premium Hyderabad location. While we may be newer to the Hyderabad tech landscape, we’re deeply committed to building awareness and showcasing the incredible work our teams are doing. Thank you for being part of this journey and helping us shape the future of technology for fueling impact!
      1.0
      Jul 25, 2025

      Bad

      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing Postive in this Job

      Cons

      There is no Job Secure

      avatar
      Blackbaud Response
      11mo
      Hello! Thanks for sharing your experience working at Blackbaud. If you are open to sharing additional feedback and would like to talk more about your review, please email blackbaudrecruiting@blackbaud.com. We would love to hear from you, so that we can continue to make Blackbaud a better place to work. Thank you for your feedback!
      2.0
      Sep 3, 2024

      Not recommended

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were never any problems with the salary payment. Quite a good insurance provider. They don't skimp on appointments or sick leave.

      Cons

      Micromanagement Poor communication with employees Training is very brief and simply not enough They don’t care about mental health issues Will silent fire you Condescending treatment from people in the US towards Latino people Complaints and feedback are useless No opportunity for growth unless you are part of the inner circle

      avatar
      Blackbaud Response
      1y
      Thank you for sharing your experience! We have worked hard to create a company where people are valued and feel empowered to succeed and grow. If you would like share any additional feedback, please email us at blackbaudrecruiting@blackbaud.com. Thanks again!
      Viewing 1567 - 1569 of 1,719 Reviews
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      ReviewsBlackbaud reviews

      Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.