Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 24, 2013
Recommend
CEO approval
Business Outlook

Pros

There were ( and a few left) of some really nice people there. I had many coworkers that I really enjoyed working with that are now my friends.

Cons

Bully mentality masked as leadership. It was not uncommon for management to belittle you or call employees names that derogatory to control them and the team. I have seen first hand the common expectation to work 7 days a week. To put in 80 hours a week with no over time compensation. I would say I was highly disappointed when I saw the ugly under belly of this company when they claim to help non-profits and yet treated their employee's like they belonged in a puppy mill.

2.0
Sep 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Casual attire permitted, occasional events to boost morale, good benefits, and a few miscellaneous perks including gaming in the cafeteria.

Cons

- Management strings you along at below fair market salaries with empty promises of increase - Base compensation is low across the board and commission driven bonus structure creates an incentive to trade quality service for quantity - The business is not led by innovators, and retains unimaginative leaders through a system similar to university tenure. Managers are in their roles most often because they were with the company long than other candidates. I've seen highly intelligent and ambitious candidates passed over for jobs, when less motivated individuals get the promotion because they had been with the company for 5 years. - The current CEO has done well to maximize shareholder value; however, the company is merely retrenching into a place of comfort rather than pushing for innovation and relevancy. - Along the same lines, there is very little room for autonomy and innovation. Blackbaud still resembles the 90's tech company that achieved initial success... riding the coat-tail of their Razor's Edge product. - Intelligent people leave all the time for higher paying more satisfying jobs. - There are eager young minds knocking at the door for jobs, yet it's very difficult for them to find a position due to disproportionately high priority to higher from within. I'm baffled by this when I walk through rows of empty cubes on Friday mornings. Seriously, one-third to maybe half of the employees at headquarters come into the office on Fridays. This includes management too!

1.0
Sep 12, 2013
Recommend
CEO approval
Business Outlook

Pros

If you want constant change, it's great. Many of the people are wonderful, caring individuals, and you will make friends.

Cons

Leadership instills a blame culture and will not accept that they have made terrible decisions - many good employees have left in frustration. Benefits are very mediocre and bonuses are decided on a whim, with constantly shifting targets. Some managers are incredibly mean-spirited - to the point of abusive language and intimidation - and excuse their behavior as "leadership."

Viewing 1585 - 1587 of 1,717 Reviews

Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.