Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 10, 2013
Recommend
CEO approval
Business Outlook

Pros

The benefits seemed like they were decent and the location was great (The Domain)

Cons

The first half of my first day went great, but then after that all went to hell. My "training buddy" advised me to go setup my computer, and that was fine. Then I found out that I was getting every technical problem you can have on a computer and I knew it was not on my end. I found out later that it was just the company and their IT department really needs to get there things together. Then I got overwhelmed because I was pretty much sitting there for hours twiddling my thumbs with no one coming over to help or train me. Eventually my trainer came over and asked if I needed help, and when I told him I was a little de-motivated because I did not know what I was supposed to be doing, he just shrugged my response off and went back to his desk. Then I went to the manager and said I do not know what I'm doing here, no one is helping me out and I feel overwhelmed. She said she would get on it, and the next thing I know I'm twiddling my thumbs for hours again. Eventually I just decided to let the time run out and that I was just having a bad day. The next day I told myself it would be a new day, but same thing happened. No one was willing to help me out so I just got up and left.

2.0
Sep 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Company offers good product and services to help nonprofits operate more efficiently.

Cons

Low pay for the time and effort in making a sale. No upward mobility if not based in HQ - Charleston, SC. High performers promoted to management...bad practice.

3.0
Sep 8, 2013

Lots of potential

Recommend
CEO approval
Business Outlook

Pros

Assisting non-profit companies to achieve their goals.

Cons

Prefer not to say. This employer has lots of potential. The Company stands for great things but certain departments have management in which leadership is weak.

Viewing 1588 - 1590 of 1,717 Reviews

Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.