Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 25, 2013

Company in Crisis

Recommend
CEO approval
Business Outlook

Pros

Smart people and dedicated people

Cons

Two organizations that are trying to behave as one. Lots of duplicate software, so the available R&D and other dollars for staff are spread too thin. Too many managers, too little documentation and standard process. Everyone is a hero and the company encourages this.

1.0
Jul 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Some of the best people I've ever worked with. The type of people that made my time with BB tolerable.

Cons

Also some of the worst people I've ever worked with...coincidentally, these are the people that get promoted and end up in positions they are not qualified for. If you consider yourself a decently smart person and good employee, you can forget about ever getting promoted. 80 hour work weeks are not uncommon, especially when you factor in travel time, which can no longer be done on company time--you travel on your own time and you do your admin work on your own time. Re-orgs every few months. Frequent new managers, which makes it hard to get promoted when every 3 months you have a new boss. Profit always trumps the 'mission'. Don't listen to what they tell you. Blackbaud is not out to help its customers, it's out to be a billion dollar a year company within 5 years. Often times, Blackbaud doesn't put the right people in front of a client to actually help. I've seen some slaughtered work done by people who had no business doing the job they were doing. The bonus plan equates to something they promise to make the pathetic salaries more palatable. However, don't expect to ever see one. Bonuses are usually hit and miss but BB salaries are an outright scam. They rely on factors that you the employee have absolutely no control over. The Convio Acquisition has been a nightmare. The culture that used to exist and, that is referenced in a lot of these reviews, went right out the door the day Convio came on board. All the good, long term, knowledgeable people are leaving in droves.

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Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.