Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,801 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (32) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 198 reviews)); "Good benefits and resume builder" ((in 122 reviews)); "Flexible and great culture." ((in 118 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 88 reviews)); "Team was great and was learning alot Great WLB" ((in 47 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 88 reviews)); "Change management is poor at best." ((in 78 reviews)); "Senior leadership get in the way of actual work." ((in 57 reviews)); "Managers don't have your back and will stab you in the back on the ENT team." ((in 39 reviews)); "Salary is low for the job" ((in 37 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,716 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,716 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jun 14, 2013

A nice place with nice people and low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great products helping great causes

Cons

slow sales cycles, limited support by solutions consultants

4.0

May 27, 2013

Quality Assurance Analyst Level 1

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Good place to work in the Charleston Area.

Cons

Moving up positions fast is not a option

3.0

May 23, 2013

The Products department has some serious issues these days....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- I very much enjoy the individuals that I work with and the non profit organizations that we serve. - My manager, for the most part, trusts me to do what I need to do (and to do it well) without micro-managing. - PTO is better than most companies in the area. - The CEO is very transparent. I've always liked Marc. He's the only CEO at Blackbaud that I honestly can say that about.

Cons

It's very easy to become stagnant in personal and professional growth in the Products department. Blackbaud creates a variety of internal tools that are similar to those that are listed in job descriptions for progressive software companies. I haven't received any hands on experience with standard industry tools, preventing employees from growing and being competitive in the job market. Blackbaud invests in their engineers, but not in any other roles in the Products department. There are no clear career paths for growth. There's a lack of follow through and everyone accepts the status quo. Yet everyone wonders why there is no innovation. Lots of favoritism. The same handful of individuals are recognized and everyone else is overlooked. Be prepared for re-organization every 6 months to a year. The pressure is on to deliver more than what seems possible sometimes. Sales and Product Management run the show. Everyone else's opinions are secondary.

Viewing 1600 - 1602 of 1,716 Reviews

Jobs at Blackbaud

Strategic Pricing Analyst, AI Products

Financial Edge Customer Support, Senior Specialist

SVP & General Manager, YourCause from Blackbaud

Remote

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Business Development Representative

Remote

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Blackbaud

Blackbaud reviews

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Reviews by job title

A nice place with nice people and low pay

Quality Assurance Analyst Level 1

The Products department has some serious issues these days....

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