Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
May 23, 2013

The Products department has some serious issues these days....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- I very much enjoy the individuals that I work with and the non profit organizations that we serve. - My manager, for the most part, trusts me to do what I need to do (and to do it well) without micro-managing. - PTO is better than most companies in the area. - The CEO is very transparent. I've always liked Marc. He's the only CEO at Blackbaud that I honestly can say that about.

Cons

It's very easy to become stagnant in personal and professional growth in the Products department. Blackbaud creates a variety of internal tools that are similar to those that are listed in job descriptions for progressive software companies. I haven't received any hands on experience with standard industry tools, preventing employees from growing and being competitive in the job market. Blackbaud invests in their engineers, but not in any other roles in the Products department. There are no clear career paths for growth. There's a lack of follow through and everyone accepts the status quo. Yet everyone wonders why there is no innovation. Lots of favoritism. The same handful of individuals are recognized and everyone else is overlooked. Be prepared for re-organization every 6 months to a year. The pressure is on to deliver more than what seems possible sometimes. Sales and Product Management run the show. Everyone else's opinions are secondary.

4.0
May 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Location, culture and overall impact of our work makes BB a great place to be. Great people (that IS what makes us great, after all) and excellent work/life balance.

Cons

Some jobs and roles are under-valued and under-paid compared against industry standards. For those in these roles, it can prevent BB from being a GREAT place to work. There has been some recent attrition - mainly due to comp or simply looking for a new challenge. The grass is always greener, right?

3.0
May 1, 2013

Company needs more innovation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, work culture is relaxed and not stressful.

Cons

Even though Blackbaud is the leading provider for non-profits, the management lacks creativity and the drive to innovate.

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Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.