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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,717 total reviews)
      avatar

      Michael Gianoni

      58% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Apr 29, 2013

      Great mission and colleagues, but management lacks understanding of customers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with, mission is very fulfilling

      Cons

      Management doesn't really understand the customers Some managers just want to be "the boss," don't really care about the work or supporting their employees

      1.0
      Apr 28, 2013

      Company has no direction since Convio acquisition

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting clients Decent benefits Company culture used to be positive; now is a witch hunt environment. Nice location (Charleston)

      Cons

      Convio acquisition has been a disaster that has ruined company culture. Recent layoffs cut too deep and company lost a lot of good talent. Remaining employees workload is overwhelming. Middle management is terrified of new senior management and looks to protect only themselves. Company will not address core issues: poor project scoping, no cohesive product strategy and failure to manage client expectations. Employees are expected to work 24/7-----churn and burn.

      4.0
      Apr 21, 2013

      Satisfying experience; great people!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people; the clients; the upward mobility. Truly a fantastic group of people to work with that are genuinely concerned for each other and in what they do.

      Cons

      Teams sometimes can be departmentalized with communication gaps causing less efficiency and delays in progress. Not too many cons that aren't exhibited in similar size companies.

      Viewing 1606 - 1608 of 1,717 Reviews
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      ReviewsBlackbaud reviews

      Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.